FAQs Get in touch if your question is not answered below
Can I charge the tablet inside the enclosure?
Yes. All our models allow for seamless cable management through the Case and Stem, allowing you to run your power cables internally to maintain a clean and safe display.
Do you offer a warranty?
Yes, plus a 14-day money back guarantee. All Jacloc iPad kiosk and tablet stands come with a one year warranty valid from the day of purchase.
Are your Kiosks waterproof?
Our Kiosks secure and lock in your tablet, however, they are not waterproof and will not protect your tablet from rain. The front of the enclosure is open and exposed so that your tablet is easily accessible.
What tablets do you support?
Below is a table of the devices that are supported online. Be sure to select the correct device before checking out.
*Bulk custom projects- We may be able to design kiosk enclosures for any tablet model up to 12.5″ in size.
*Lenovo Tablets- We may have your specific model available.
|IPAD MINI 1||IPAD 5||GALAXY TAB A 7″||GALAXY TAB E 9.7″|
|IPAD MINI 2||IPAD 6 2018||GALAXY TAB A 8″ 2017||MICROSOFT SURFACE 3 (10.8″)|
|IPAD MINI 3||IPAD AIR 1||GALAXY TAB A 8″ 2019||MICROSOFT SURFACE 4 (12.3″)|
|IPAD MINI 4||IPAD AIR 2||GALAXY TAB A 9.7″|
|IPAD MINI 5||IPAD AIR 2019||GALAXY TAB A 10.1″|
|IPAD 2||IPAD PRO 9.7″||GALAXY TAB A 10.1″ 2019|
|IPAD 3||IPAD PRO 10.5″||GALAXY TAB A 10.5″|
|IPAD 4||IPAD PRO 12.9″||GALAXY TAB S2 9.7″|
Is the Switch or Rotate or Tilt functions difficult to install?
No. Each upgrade option is designed to be quick and easy to install with the movement mechanism hidden inside the enclosure. No exposed cables,.
Do you supply a secure key with my order?
Yes. Each Jacloc iPad kiosk and tablet stand is supplied with a unique key. If you would like to have multiple units on the same key, just let us know and we can accommodate.